Privacy Policy

At Oud E Taibah, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.

1. Information We Collect

• Personal Information: Name, email address, phone number, and delivery address when you place an order or contact us.
• Payment Information: We do not store your payment details. All transactions are processed securely through Razorpay.
• Device Information: Browser type, IP address, and pages visited on our website for analytics purposes.

2. How We Use Your Information

• To process and deliver your orders
• To communicate with you about your order via WhatsApp, SMS, or email
• To send promotional offers and updates (you can opt out anytime)
• To improve our website and customer experience
• To comply with legal obligations

3. Information Sharing

We do not sell or share your personal information with third parties, except:

• Courier partners — to deliver your orders
• Payment gateways (Razorpay) — to process transactions securely
• Legal authorities — if required by law

4. Data Security

• Your data is stored securely and protected against unauthorized access.
• We use industry-standard security measures to protect your information.

5. Cookies

• Our website uses cookies to enhance your browsing experience.
• You can disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights

• You have the right to access, update, or delete your personal information.
• To make a request, please contact us on WhatsApp or through our Contact page.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

For any privacy-related queries, please contact us on WhatsApp or through our Contact page.